Scouting the Chicken Sandwich Competition Through QDA®

Annotation 2023-03-07 112052
QSR Company gets to the “WHY” behind the “WHAT consumers like” about their chicken sandwich
To understand in a measurable, actionable capacity what differentiated our client’s product from their competition, we leveraged our Quantitative Descriptive Analysis sensory attributes that drove the liking of each QSRs sandwich, effectively and accurately pinpointing the “why” behind consumers’ decision-making method.

Impact

A large QSR company analyzed their chicken sandwich alongside their competition’s iterations to uncover opportunities to optimize and produce a higher quality product.

Curion QDA® is a sophisticated behavioral approach that uses descriptive panels to measure a product’s sensory characteristics by using an everyday consumer language. The panel members use their senses to perceive product similarities and differences.

Curion’s QDA® approach is a 50 year old scientific methodology for descriptive analysis, created by Curion that is only 1 of 2 methodologies within product testing that is recognized by ASTM.​​

QDA® Principal Component Analysis (PCA)

Primary sensory differences between the products based on descriptive analysis are:

Insights

Our findings were able to identify key sensory characteristics of the ideal product and product experience.

Identifying delights, challenges and opportunities allowed us to gain insights for product development to use in developing prototypes for the next phase.

Results

While the QSR found that their sandwich delivered well in comparison to competitors regarding sandwich size, several competitive disadvantages were identified including chicken crispiness and breading flavor.

Curion’s QDA® method armed the client with detailed information regarding recipe optimization that will fuel a more competitive product and expand their market share.