Frequently Asked Questions

Frequently Asked Questions

If after reviewing the following FAQs you still require assistance, please feel free to contact us.

  • Panelists are invited to participate in various types of studies.

    Product Evaluations are completed at our facility or in your home depending on study requirements. Evaluations vary in duration and are communicated in the study invitations.

    Focus Groups are usually held at our facility or at another designated facility. You participate in a 1 to 2 hour group discussion about a product or service.

    Sometimes there are other study options available as well.

  • Anyone 13 and older may join. It takes about 5 minutes to complete the profile and become a panelist. You will be asked for some basic information to create a personal profile such as name, address, and date of birth. This profile gives us the information we need to invite you to participate in our studies. Once you have joined you will be provided a Panelist ID and PIN. These personal identifiers will enable you to login and see what studies are available.

  • No. It’s FREE! You will never be asked to buy anything or pay any fees. Actually, We Pay You for Your Opinions!

  • Yes! If you enjoy being a Curion Panelist and getting paid for your opinions, tell your friends and family members!

  • Once you have joined and have your Panelist ID and PIN, we will contact you (usually by email) to see if you qualify for a study. If you qualify, you will be notified of the location, date, time, duration, and compensation for the study. You then decide if you would like to participate. Keep in mind, to ensure you receive our emails and have the opportunity to participate in our studies, please add panelistrelations@curioninsights.com to your trusted or safe sender list.

  • Compensation varies and will depend on the type and duration of the study. You will always know the compensation being offered prior to participation.

  • It varies and is dependent on the needs of our clients.

  • Click on the link in the email invite to go to the Panelist login page. Make sure you have your Panelist ID and PIN. Studies that are available will be listed under “Available Studies”. Click on the available studies and answer the screening questions. If you qualify, you can schedule yourself for the study.

  • For each study there is a specific amount of respondents required targeting different genders, ages, ethnicities etc. Once the study has filled, the study will be closed. Once a study is closed, you will no longer be able to access or view the study. Therefore, we recommend that you take the screener for the study as soon as you can after receiving the email notification from us to increase your chances of participating in a study. Additionally, you can bookmark our Panelist login page and frequently check for last minute availability.

  • There are many reasons why you might not have qualified. Sometimes we reach our quota while you are attempting to qualify for the study. You should always be honest with your answers and keep your profile up-to-date. You should continue to check your email for other opportunities to participate in studies.

  • No. Our screeners will not allow you to go back and change your answers to questions. We encourage you to take your time and read each question thoroughly before answering.

  • It is easy to check your schedule. You can go directly to the Panelist login page. Keep in mind you will need your Panelist ID and PIN.

  • To retrieve your Panelist ID go directly to the Panelist login page and click on the link that says “Forgot Panelist ID”.

    To reset your PIN/Password go to the Panelist login page and click on the link that says “Forgot PIN/Password”. You will receive an email with instructions to reset your PIN/Password.

    You may also contact Panelist Support at any time for assistance.

  • Up until the day of the study, you can change your session time online. Please keep in mind that when changing a session time you run the risk of not being able to participate in that study. To change your session time you can go directly to the Panelist login page. You will first need to cancel your current session time and then check for other available sessions.

    We understand that last minute emergencies come up. For any changes or cancellations for a study on the same day, please call the Panelist Helpline.

  • We appreciate your time and hope you enjoy participating in our panel. However, if at any time you would like to Unsubscribe from either receiving emails or participating in studies you can do so. Each invitation email sent has a quick, easy, automated way for you to Unsubscribe from us. Additionally, you can Unsubscribe from the Unsubscribe tile on your account home page or contact us and request to be Unsubscribed.

  • To ensure the highest quality results and integrity of our data for our clients, any panelists registering more than once, falsifying information, or not abiding by facility guidelines will be removed from our database and will no longer be eligible to participate in future studies.

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