At Curion, We Connect Brands to People. Our expertise and passionate pursuit of insights enable our clients to make informed decisions that drive meaningful impact. Our vision? Advancing the way brands connect to people to build a better future. Our core values: Integrity, Resiliency, Accountability, Curiosity, and Collaboration.
We are seeking a Consumer Liaison who is a licensed cosmetologist, a stellar communicator, has a strong attention to detail, enjoys working in a fast-paced and dynamic environment, and is a people-person.
Job Summary
The Cosmetology Consumer Liaison is a dynamic critical client facing role supporting our personal care product consumer research team. They will manage a high-volume reception desk. Duties include assessing hair attributes to qualify new volunteers for studies by utilizing their expertise as a licensed cosmetologist. This role is responsible for study request intake, volunteer recruitment, and daily communication on study fill-rate progress. Key to the role is ensuring a welcoming and professional environment for the test center, handling all volunteer inquiries, and tracking study participation and compensation. The right candidate for this role will have a strong customer service background with the ability to handle the occasional escalated volunteer.
Responsibilities
Skills Needed to be Successful
Experience Requirements
Physical Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
For Curion’s Cosmetology Consumer Liaison position, we offer a starting hourly rate of $19.00-$23.00 an hour based on the qualifications and experience of each individual. Curion offers a benefits package for this position which includes:
Curion is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.
About Curion: Curion specializes in delivering impactful insights to the world’s top CPG companies, helping them develop winning, repeatedly purchased products. Curion’s deep data-driven product insights, sensory expertise, and state-of-the-art consumer centers enable them to uncover responses to critical client objectives. With over five decades of experience in the product testing industry, Curion is dedicated to guiding clients with their proprietary XP Xperience Performance platform, connecting brands to consumers at every step.
An innovator in the industry, Curion recently developed a groundbreaking benchmarking product testing method, the Curion Score™, which has become a trusted and sought after tool within the industry. As one of the largest product and consumer insights companies in the U.S., Curion has built a reputation for excellence and trust among the world’s leading consumer brands. Curion’s commitment to innovation and expertise, coupled with a passion for delivering actionable insights, makes Curion a valuable partner for companies looking to develop and launch successful products.
